FREQUENTLY ASKED QUESTIONS AND ANSWERS
Q1) what kind of services XYZ provides?
helptowrite.com is a specialized in custom writing services so we provides all types of essay writing services including
academic writing, argumentative essay , English essay, collage essay , education essay, assignment help
, dissertation help , thesis writing, business proposals etc.
Q2) you provide assistance with all kind of academic writing or your academic writing services are
limited to essay writing only?
We provide our customers a variety of academic writing services. Our services includes Essays,
dissertations, thesis, business proposals, proofreading, formatting, PowerPoint presentation designing,
Speech/presentations, research proposal, coursework, case study, lab report, programming assignments
and much more.
If you cannot find your desired service on our website then please contact our customer support agent
for further information about our services
Q3) Do you provide plagiarism report for each order?
As per our policy we always send plagiarism report with every paper we send to our client. Plagiarism
report we provide to you is free. In case you find any plagiarism in your paper, send the same to us, we
will revise till your paper is plagiarism free.
Q4) Do you re-use or re-sell my work to other clients?
We always produce 100% original work written by our in-house writers. We strictly do not re-use or re-
sell or publish any writing of the clients. Once the order completed and delivered to client all the rights
of the writing ownership are passed on to the client.
Q5) Do your writers take into account all the instructions and guidelines given for any work?
Yes, we read carefully all the instructions and guidelines provided by customer and do the work
accordingly. We start work on your order once we are 100% clear about the requirements. Each order is
completed by strictly following the customer’s requirements, guidelines and instructions
Q6) what information you need to complete my order?
You can provide us all the information you have received from your institute or mentor regarding the
project. You should send us all the instructions, sample papers, title, deadline, handbook , reference
style, guidelines, length of the paper and if you want us to gather data from any specific resources, like
books, newspapers or academic journal, then mention that also in your order details. As more
information you will provide to us it will be helpful for us to better understand your order and produce
the results as per the expectation by your institute.
Q7) Do you accept very short deadline assignment?
Yes, we accept all short time and long duration orders. You can place your order with deadline of one
hour and more. Our team is expert and capable to meet every shortest possible deadline.
Q8) Can you deliver my order in a given deadline?
Yes, we can deliver your order within the deadline mentioned in instructions and guidelines. We follow
deadlines were strictly. Our team of expert and professional writers is efficient enough to meet any
Q9) How will I get my order?
Your custom academic paper will be delivered to you via e-mail. We will send you an e-mail with an
attachment file (your order file) on your e-mail address mentioned in the order form.
Q10) what should I do, if I did not find my order satisfactory?
It is our manifestation to produce High quality writing papers for our customers. In any case, which
surely will be very rare, quality of our work do not satisfy your requirements or you order has not been
completed as per your requirements then you can approach us and share your concerns with us. We will
revise your paper thoroughly and we will try our best to make your paper, exactly, according to your
requirements. But if all your requirements are fulfilled, which you have mentioned at the time of
order, then any further amendments in the paper will be charged
Q11) I just need someone who can write or assist me in my all essays during my complete degree will
you provide me assistance in that?
Yes, we can assist you throughout your complete degree program either it is School, Collage, Bachelors,
Masters or PhD level, we are always here to help you out in your all academic writings.
Q13) Do you provide proofreading services?
Yes, if you want help from someone to make your paper error free, then you are at the right place. We
also offer custom proofreading services, professional editing services and much more. You can avail our
editing service and make your paper from ordinary to extraordinary.
Q 14) I need only some guidance in my essay, do you provide that?
Yes, we can assist you in your essay writing. Our team of writers says warm welcome to you and we feel
pride to assist you in your essay writing and assistance.
Q 15) How you are different from other essay service providers?
Our strength is our expert writing team. Our writers are highly qualified, experienced, efficient and
effective. We are the best among others because we produce high quality, original and non-plagiarized
work within the given deadline. We give importance to each and every requirement of the customer and
write a paper according to those requirements only. These qualities stand us on top among the
Q16) if I am not getting response from your customer support team then what should I do?
Our customer support team is highly responsible and dedicated, we provide 24/7/365 support to our
clients. In any case of technical error or unforeseen factors if you are not able to get response from our
customer care representative then we advise you to wait for some time and contact customer care team
again. We are sure you will hear from us. Meantime you may drop us an email for the issue you are
Q17) Can you please guide me about the mode of payment, how you receive payment?
We accept payments via below channels:
Bank transfer, western union, Visa Debit or Credit Card, Al-Ansari Exchange, Pay Pal, Money Gram, UAE
exchange, Emirates NBD Bank
Q 18) Are there any discounts available?
Yes, we have different discount policies. You can get exclusive discount of 15% on your first order and
more discounts for repeating orders. So do not wait, hurry up and avail impressive discounts with our
best quality services.
Q19) when should I make the payment of my order?
We accept full payment in advance to confirm your order. Once you order is confirmed we start working
Q20) Do you offer any refund policy?
Yes, we do offer. If your requirements are not being fulfilled as per the instruction given during the
order form then you can get all your money back.